1. How Do I Order?
In addition to being able to order on shopbarrettjackson.com, you can also order by...
To order by phone call 1-855-227-8930. Please have items you would like to purchase and credit card information available when you call.
You can order via mail by sending a Money Order (sorry, no personal checks accepted) to:
1625 Broadway, Suite 310
Nashville, TN 37203
You can fax your order to 615-348-1400.
Questions or comments, please email us at firstname.lastname@example.org
2. How is my order shipped?
Shop Barrett-Jackson ships all packages exclusively via UPS. All Next Day, 2 Day Delivery orders are shipped and delivered Monday - Friday. Next Day Delivery is not available for PO Box, APO and FPO mailing addresses.
3. How long will it take to get my order?
All merchandise will ship within 24 hours of receiving the order (Monday-Friday). Shop Barrett-Jackson bases estimated delivery time on this UPS delivery map.
4. US Shipping
Shop Barrett-Jackson calculates shipping costs based on published UPS rates from our main warehouse in Las Vegas, NV.
For overnight delivery the next business day, orders must be submitted Monday through Friday by 5pm ET. Overnight orders placed after 5pm ET on Friday and over the weekend will arrive on Tuesday.
5. What is your Return Policy?
We will happily exchange or refund any items that are returned in original condition within 30 days of purchase. If your return is received after 30 days from purchase date, a credit will be applied to your account. Worn or washed items are not returnable. Shipping is non-refundable.
6. How do I return an item?
Please send your item(s) back with your full name, address, email address and daytime phone number. Please let us know if you would like another item in exchange or a refund for the cost of the item. There are no additional shipping or handling changes on exchanges and items are shipped out within 24 hours of processing your return. Please send all returns to:
Shop Barrett-Jackson - Returns Dept
880 Wigwam Pkwy
Henderson, NV 89014
All returns must be received in original condition. We recommend adding Delivery Confirmation to your shipment, as you are responsible for ensuring that we receive the returned item(s).
7. What if I receive a damaged or incorrect item?
If any package or items appear to have been damaged in transit, please send the item(s) in question back First Class mail or UPS. Please let us know if you would like a replacement or a full refund. If you have any questions, please email Shop Barrett Jackson at email@example.com.
8. How long does it take to receive a refund?
Refunds are processed to your original form of payment. Once a return has been processed, a credit card refund can take up to 7 business days to appear on your account and refund checks are processed weekly.